Hardik Gohel

Client: Liquidnet — Ahmedabad, India / London, UK

• L1/L2 production support for the Liquidnet UK Fixed Income trading platform; trained on-site in London on Fixed Income Analytics and Trading Platforms.
• Bridge between front-office traders, custodians, and back-office teams on trade lifecycle issues; support client onboarding.
• Own AWS (EKS, EC2, VPC, Route53, S3, RDS) and Azure (AKS, VNet) infrastructure — provisioning, security hardening, and Kubernetes/Docker/Helm lifecycle management.
• Automate deployments with Terraform, Ansible, Jenkins, and GitLab; monitor stability via ITRS, Lens, CloudWatch, Grafana.
• Lead incident response and post-incident reviews in JIRA/Salesforce, with a focus on strict SLA compliance and zero-trust security.

Ahmedabad, India

• L1/L2 technical support, incident management, and system monitoring across Linux and Windows infrastructure.
• Patching, backup validation, and user access management, coordinating across teams to hit SLA targets.

Greater Ahmedabad Area

• Managed enterprise IT infrastructure, servers, and networking, including VDI environment and print server administration.
• Basic AWS administration, SAP support, and user training alongside day-to-day infrastructure operations.